See for yourself why Crytycal Services Management, the industry leader for over the last decade in technology and customized management solutions for the voice & data monitoring industry, also offers voice solution providers the most comprehensive and affordable 24x7x365 dealer monitoring program in the industry.

• No Large Upfront Costs - No need to purchase a 'management solution' that could cost thousands if not tens of thousands of dollars.
• Use Existing Remote Access/Monitoring Units - You are able to use your existing units from vendors like Mitel, Data Track and Teltronics.
• Complete 24x7x365 Monitoring for $35 per Month - Offer your customers complete 24x7x365 monitoring starting as little as $35 per month. 
• Time and Money Saving Benefits- Offer your customers a higher level of  'Professional Services'.  Dealers today are looking for ways to upgrade their service offerings to their customers.   Any attempt at upgrading your services beyond the 'call me when it breaks' service type contract has to start with accurate and more timely information.  

1) No large upfront Costs -  With CSM there is no need to purchase a 'Management Software Solution'.   Management Solutions can cost you tens of thousands of dollars up front and could take years, if ever, for you to receive a return on your investment. 

When you become a CSM Monitoring Partner, each of your customers, no matter large or small, are assured of receiving the same 'Best of Class' service and commitment from our professionally trained staff.   At CSM we have a National Monitoring Center where we monitor customers with our industry leading IRISnGen technology.  Our customer base ranges from some of the industries largest national and international telco providers, to telephony dealers/service providers with client bases large and small. 

2) Use Your Existing Monitoring Units - Because of our integrated and leading edge technology, CSM may be able to additionally reduce your upfront costs by allowing you to use your existing remote access/monitoring units.    If you or your customers already have remote access units from vendors such as Mitel, Data Track, Teltronics or even some of our own Enterprise(i), Crytycal(i) or CSM 2000 series, we can connect directly to them.  This allows you to have your customer up and running with 24x7x365 monitoring quickly and by using existing equipment you have greatly reduced their initial upfront cost.

If you do require a Monitoring Unit we have several options available from our CSM Series 2000 product family.  We can find the right product for you, depending on your particular monitoring needs.  

3) 24x7x365 Monitoring for only $35 per month!- With other monitoring providers, you not only need to purchase a Management Software from them, but you then have yearly helpdesk, training and maintenance fees for your new Management Software.   In addition, you most likely will have to incur the overhead of having an employee watch, manage and distribute all the data being received from this system. 

When you become a Monitoring Partner with CSM, you have no administration or management responsibilities to contend with.   For as little as $27 per month you can provide 24x7x365 monitoring.   This monthly fee will be passed on to your customer in your Service Contract with the customer.  Think of the value that you can provide to your customer while you realize an immediate return on your investment(ROI).

4) Realize Time and Money Saving Benefits -  Most service providers in the voice and data industry are looking at ways of improving their 'Professional Services' which they offer to their customers.  As the hardware costs of phone systems continue to come down, the revenue generated from professional service/maintenance agreements is becoming increasingly important.  The key to upgrading your Professional Services to your customer starts with INFORMATION. Having access to, and then being able to provide, key and relevant information that your customer will benefit from is what will set your Professional Services apart from your competition.   Partnering with CSM will provide you with instant and service affecting information for any part of your customer's phone and/or data network.  This information will allow you to offer more timely services and in many cases fix problems or propose solutions before they even become an issue to your customer. 

With no yearly management nor administrative over head costs to you and the increase of timely and relevant information that will allow you to upgrade your Professional Services with your customer, we at CSM believe our Dealer Monitoring Partner program is the leader in the monitoring industry.   

The success of our Monitoring Program is due to our advanced National Monitoring Center.  Our IRISnGen monitoring platform allows us to better Filter, Correlate, Escalate and then Deliver alarms better than any other application in the monitoring industry.  This inturn benefits you.  Click on this link to view Additional Benefits that will further explain how our leading technology will save you time and money.

If you have any questions or interest in our Dealer Monitoring Partner Program please visit our Dealer Info Request Page.