You can become just as tech savvy as the CSM team by keeping up on everything happening in the managed services industry. The resources provided can give you insight on how to solve issues you may be having, but also will give you insight into what’s coming in the future.
Keep an eye here for news of future product changes also. Updates, enhancements, possibilities - see it here first !
CSM Adds New Technician
November 9th, 2011
CSM has a new friendly face around the office that joined the team to help bring you the best possible customer service and product support possible. Steven Bridges is getting settled in as our new technical support specialist. View Related PDF »
(i)View Makes Impression At Mitel Business Partners Conference
June 8th, 2011
As Jake Vande Hey, Sales and Marketing Manager at Enterprise Systems Group, walked about the tradeshow floor at this year’s Mitel Business Partner conference he began to peak people’s curiosity with what was inside the blue "(i)View" bags. ESG attended the conference in...Read more...
(i)View Saves the Day
May 31st, 2011
(i)View has been put to the test in real world environments
for the past year now and according to our users it’s performed above and
beyond what they’ve expected. One such
user is so impressed he offered to give us a testimonial. Read More...
Macro Service in a Micro Device
May 5th, 2011
Close your eyes and imagine getting the remote management and monitoring capabilities in a compact, easy to install device that leaves a significantly smaller footprint in your data center. Now open them and take in the (i)View Micro. Read more...
5 Reasons The Old Ways Don't Work
January 13th, 2011
Managing network systems and equipment has never been a
more daunting task than it is now. With
programs like Microsoft Lync that bring voice, video and data together it’s
important to shed the old ways and embrace better more efficient methods. Here are 5 areas that have been improved by
accepting the new way. Read more...
CSM Joins The UC Management Group
December 16th, 2010
As of recent, CSM has become a contributing member of the UC
Management Group. This request came from the group’s creator Kerry Shih,
founder of Servera Inc. and developer who has helped launch more than 15
Managed Service offerings. Read More...
Lose the ‘Break-Fix’ Mentality for Secure Growth
November 25th, 2010
If you are a
SMB IT Service Provider or a IP Voice Service Provider and are not moving
toward a Managed Services Provider business model, you are in trouble. If
your business is built upon “reactive service” or “break-fix” model,
you are in trouble. Read more...
(i)View now supports scripting
August 10th, 2010
With the latest release of (i)view software, automated backups and file control is yours thru an extensive scripting API. Please contact a support representative for more information or training on this new feature. View Related PDF »