Crytycal Services Management (CSM) is the largest monitoring service provider in the telecommunications industry

Our integrated products provide an end-to-end solution backed by a first class service organization that has been partnering with industry leaders both nationally and internationally for over fifteen years.

Crytycal Services Management (CSM)  prides itself on being the leader in the area of critical event monitoring, reporting and proactive network infrastructure support.  CSM is taking state-of-the-art to the next level with Communicado's STREAMLINE Service Management Platform for converged communications.